Schedule A Veterinary Appointment Online

If you have an emergency please call us at 317-854-7447

2442 N Central Ave, Suite A,
Indianapolis, IN 46205

Monday

7:30am - 6:00pm

Tuesday

7:30am - 6:00pm

Wednesday

7:30am - 6:00pm

Thursday

7:30am - 6:00pm

Friday

7:30am - 6:00pm

Saturday

8:00am - 1:00pm

Sunday

Closed

Hear what our clients are saying about us

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★★★★★ I am a professional dog trainer/canine behavior specialist. One of my clients' dogs was neutered a few days before I picked, he up to begin his training. His owners wanted me to get him a checkup to ensure he was healing correctly. City Way Animal Clinc (Fall Creek Place) was able to get me in the very next day. Lucina RVT, Dr. Neyinhaig (provide impeccable care to me and my clients dog, and his stinting had become infected) was amazing at assessing his state. Dr. Hepurerth was amazing at planning out his follow up care after we had his blood work done. They are amazingly friendly. The facility is extremely clean. I enjoyed the care I received so much that I am not only going to always bring my clients dogs here when they need care but also my dog's as well. They are truly AMAZING! I would recommend them to anyone who strives to provide their fur babies with the best care possible.Nicole M.Nicole M. ★★★★★ I recommend the City Way animal clinic because the staff are awesome. The staff were up on my dogs exam and shots before I new it. Pretty good service. Thank you guys.Miniimah C.Miniimah C. ★★★★★ Both veterinarians are incredibly knowledgeable and always know what the current research is for every condition we have presented them with. The vet techs are equally informative and have great advice for dealing with the nitty-gritty details at home.Dr Smith will always have a very special place in our hearts, as she came to our home to help us send our beloved Dax over the rainbow bridge. Dr Smith always is thorough and gives us great information and options. She never makes us feel rushed and listens carefully.Gretchen M.Gretchen M. ★★★★★ Dr Smith and the whole staff are very knowledgeable and caring. They stayed late to help our pup when he was sick and were so patient and kind with him. Highly recommend! Also would like the thank Luanda for being wonderful!Hannah W.Hannah W. ★★★★★ VERY Friendly staff with impeccable service and Professionalism! You won’t be disappointed 😺Claudia M.Claudia M. ★★★★★ I've never had any complaints or anything but good experiences going to City Way and their Fall Creek location. We have both dogs and cats, some sweet and easy and others who are kind of jerk-butts. All are handled with care and understanding, and everyone who has ever helped us has been amazing. Most recently I saw tech Amanda (aka Wanda!) with my older dog Banjo, along with Dr. Smith. We also saw Dr. Neyenhaus for our cat Kaleo. And definitely at least one other awesome person, I am terrible at names. Point being - everyone here is great. They're knowledgeable, they are informative, they are caring. I feel comfortable trusting my pets with them, and that's saying something coming from my neurotic self. Thanks everyone, from us, Banjo, Fiddle, Freyja (who apologizes for her rudeness) and the kitties too!Quinn H.Quinn H. ★★★★★ I’ve been going to City Way Fall Creek for years. They have taken care of two of my dogs. I see Dr. Smith most times but if she is not available I have no issue seeing any of the other doctors. The vet staff like Maria are always very friendly and explain any questions or concerns you have.S. W.S. W. ★★★★★ Everyone is so kind and helpful at Fall Creek Animal Clinic! They make going to the vet fun for my little corgi. We especially appreciate and love the help of Susan and Dr. Neyenhaus! I am so glad we found a great place for our puppies health!Sam and A.Sam and A. ★★★★★ Dr. Smith and the staff of City Way are fantastic! We’ve been bringing our cat every 3mo for the past 2 years for cancer treatment and everyone is very caring. We worked with Amanda last visit as well and she was fantastic. So glad we found them when we did ❤️Lisa Marie C.Lisa Marie C. ★★★★★ Arlo and I had a great time at City Way Animal Clinic Fall Creek! He is a nervous pup who needs special attention and the team here have always been phenomenal with him. I have brought all of my pets to this facility because I trust their care.Coda S.Coda S. ★★★★★ Amanda always does a wonderful job with my angry cat 😂, the whole team is great with him, and it makes the process of bringing him in less daunting knowing that.Tess W.Tess W. ★★★★★ City Way Animal Clinic, Fall Creek is fantastic. They always go above and beyond for our dog's needs. Especially Dr. Smith and Susan. Highly recommend.👌Rachel M.Rachel M. ★★★★★ City Way has been very welcoming to us since moving to Fall Creek Place. Our dog Lil is very reactive to other animals. Leslie greeted us and led us to a room so that Lil could be away from the other animals in the clinic. Dr. Neyenhaus along with Wanda and Brittany treat us very well and respectfully. We will continue the care of our dog at this clinic.Andrea M.Andrea M. ★★★★★ I love this practice. Every single person is so kind and welcoming.EE ★★★★★ Outstanding service! Fast and friendly staff.Shoutout to Britany and Amanda for being super kind to my dog, Gracie.Elliott J.Elliott J. ★★★★★ The staff at City Way Fall Creek has been an absolute blessing to me and my pets since moving to Indianapolis in 2021. Despite having two very difficult pups, they have treated us with love and the utmost care. Through treating my senior dog Peyton through laser therapy, diet issues, mobility issues, surgeries, and so much more, they were knowledgeable, helpful, and so very supportive. They never made me feel like a bother when I would ask what I’m sure felt like a million questions and when choosing treatment options, I never felt pressured to just go with the most expensive option or to do things that weren’t necessary. When we began to discuss helping him cross the rainbow bridge, they provided information, resources, and support but never pressure. When the time finally did come, Dr. Smith and “Aunt” Susan came to our home, explained the process, and let us determine the timeline, giving us all the time we wanted and needed both before and after he passed. I’m not sure I could have let anyone else take him away, but when I passed him in his blanket to Susan, I knew he was being passed to someone who also cared for and loved him. The compassion and caring that we received during that time will always stay in my heart and memory.When I adopted a new rescue pup, Max, there was no question that we would be returning to Dr. Smith and the City Way Fall Creek staff. Max has provided his own set of challenges with aggression and behavioral issues. But again, they are kind, patient, thorough, and caring in working with him and I always receive prompt and thorough follow up for any procedures or tests. Dr. Smith takes her time to make sure that my non-medical brain understands everything and clearly lays out any options, including potential costs, for moving forward.Overall, Dr. Smith and the staff have provided the best possible care to my pets. Despite there being many other options between my home on the southeast side of Indy and the clinic, it is undoubtedly worth the extra drive and time. The clinic is modern, clean, and bright and I trust Dr. Smith explicitly. I am so grateful for her, Susan, Brittany, Maria, Leslie, Amanda, and all of the staff who always have and continue to provide stellar care and service.Mindy B.Mindy B. ★★★★★ We have been so pleased and thankful for everyone at City Way Fall Creek. We had a handful of visits (ill and check ups) during the first year with our puppy, and Dr. Smith always took the time to talk to us and explain things. She is knowledgeable, and she has been very transparent with us about why to order a test/why to start a certain medication/etc. We never feel rushed, and all of our questions get answered. The facility is clean, and the front desk staff are so friendly. The techs are also great and helpful with our hyper dog. We appreciate the availability to talk to someone on the phone, not just an automated message. The location and parking is convenient for us too. Highly recommend!Brianna L.Brianna L. ★★★★★ Another great experience at City Way, Fall Creek. A lucky for us cancellation meant they were able to take care of Phoebe’s dental and help us out with some grooming. She is tiny without all of that fur! Thanks for taking such great care of our small but mighty girl.Tamela E.Tamela E. ★★★★★ Dr. Vandeleest and Jamie are amazing! The facility is clean and very efficient. They got my dog in right away when he was sick.Drew S.Drew S. ★★★★★ I can't say enough great things about City Way Fall Creek and especially Frankie's favorites - Dr. Smith, Auntie Susan and Lucinda! We are constantly met with smiling faces and the upmost care for him. They explain things thoroughly, are upfront with costs and truly want the best for your pet!! Our Frankie ADORES the entire staff and his tail doesn't stop wagging the entire time he's there (and he makes himself right at home) 🙂Zoe H.Zoe H. ★★★★★ We've been going here for over a year and absolutely love it! I feel like the staff is always looking out for our Willow and answers any questions that we have. The receptionists are so friendly and you can tell that they really love animals. I also appreciate the mobile app they offer so that I can book appointments online. Dr. Smith and Lucinda give Willow the attention she needs to make her feel comfortable during her exams. I would definitely recommend!Nora W.Nora W. ★★★★★ City Way Animal Clinic Fall Creek is the best! They do such a good job with my dog who is very anxious about the vet. Amanda is great with him!Lily G.Lily G. ★★★★★ Absolutely the 100% best. We took our Lyra there and Dr. Smith and Wanda are AMAZING! We won’t be taking her anywhere else from now on! This place is the BEST!Chase S.Chase S. ★★★★★ Great first dental cleaning visit for Ares! He was in and out, no issues, and the folks at the clinic did a great job managing him, keeping us up-to-date, and talking us through any issues they found. Thank you Dr. Smith, Jamie, and Amanda for the support and help with Ares during his first dental cleaning visit!Jason D.Jason D. ★★★★★ We cannot say enough great things about Dr. Smith, Susan Earnest (Auntie Susan) and Leslie at the front desk. We also recently had a really great experience with new tech Wanda! We drive from Brown County, IN just for this team! They have gone above and beyond for our many pups and cats. Dr. Smith is extremely thorough and has spent hours with us coming up with plans of treatment for our four (and three) legged family members.When we knew we were going to lose one of our senior dogs, I reached out to Susan on her personal phone and Dr. Smith came in early to let our old man go. They have both not only been exemplary in their treatment of our pets but compassionate and supportive when it’s time to let them go. We’ll keep driving over an hour for this wonderful group as long as they’ll have us. We could not ask for a better team!Katie Beth M.Katie Beth M. ★★★★★ Followed Dr Smith from Mass Ave to Fall Creek. The #1 best vet!!! The office and her staff have worked diligently with my dogs to ensure their comfort and mental anguish during procedures.I remember Dr Smith meeting me out back of Mass Ave to give my pups shots and draw blood during covid when no one was allowed back in.She and the company have cared for my 3 dogs, 2 thru their life/death, and 1 thru her leg surgeries and continuing care. The office has shared all info with me without excess treatments - always honesty. I take my pups in every month for weight checks, but honestly just to see their faces.Dr Smith has great familiarity with local resources for specialized care… one of my pups went to Purdue for illness and another to VCA fishers for cancer. While dealing with outside agencies the staff at City Way are always happy to see my pups walk in (I’m sure humans require a 2nd opinion but I haven’t felt the need)…..I enjoy going to the vet. My pups enjoy going to the vet. All the the techs are eager with the low calorie treats to establish rapport - I’m at ease when my dog’s at ease. And when your pupper has issues they are eager to help you address those issues to complete those tasks (my eldest 1 got blood draws x2 a year).With convenient locations in the metro Indy area I’ve gone to other CW clinics when urgent but all records are within the same system. And though Mass Av is slightly closer the networking that Dr Julie Smith has with other local specialty vets I followed her.Nothing negative to say about the other branches, and have used Irvington and Mass Ave for weight checks and other acute X-ray needs, but can’t praise enough the personal/pet relationship Dr Smith and the staff has built at Fall Creek Place location.Joshua R.Joshua R. ★★★★★ Dr. Smith is amazing. She takes the time to listen to any needs my dog may have. We never feel rushed. Her expertise is always greatly appreciated. We have a greyhound and not many vets know the breed. Lucinda is also great. She treats our dog with all the love and makes sure we understand all the important details of our vist.andrea M.andrea M. ★★★★★ I’ve been bringing my English Bulldog to Dr. Smith for 3 years. Vet trust is very hard for me as I have been taken advantage of at other vets. Dr. Smith is very knowledgeable, answers all my questions and is very transparent. She always gives different options and is very skilled at educating. I would never take my dog anywhere else. She always gets the best care here! Wanda was our tech today and she was great as well!Amanda P.Amanda P. ★★★★★ Dr. Smith has been taking care of my pets for years now. She sees both cats and both doggos. We always appreciate the staff in the office too! Maria helped us out today and was super sweet. Everyone is always so patient and thorough. And when I forget things they call or text to remind me! We love it here!Ethany M.Ethany M. ★★★★★ I always have a nice experience here and feel like the staff are helpful and take the best interest in my dog and his needs. Dr. Neyenhaus, Brittany & Lucinda are great!Molly C.Molly C. ★★★★★ The staff are friendly and knowledgeable. Our frenchie (a rescue) is normally apprehensive about visiting the vet. Dr. Smith and team have been so patient in trying different protocols and meds to ease his stress. Today (Dr. Smith with Lucinda’s assistance), I believe we finally found the best combination and he had a wonderful vet experience. The team have also been wonderful in guiding us through the ins and outs with our new terrier puppy. We really appreciate City Way - Fall Creek and recommend them to others.Todd S.Todd S. ★★★★★ Dr. Neyenhouse and her staff as always were wonderful. They take great care of our pet.Gregory J.Gregory J. ★★★★★ City Way Animal Clinics at Fall Creek continues to take excellent care of my dog. They are incredibly responsive and helpful when needs come up and are thoughtful about providing the best care that he needs. In the most recent visit, Dr. Smith and Becca were prompt, thorough, and did not make me feel rushed in talking thoughtfully about a unique issue that had come up with my dog recently.Kayla E.Kayla E. ★★★★★ I brought my cat in to see Dr. Smith and Amanda and I could not be happier with them! My girl is dealing with some nasty hotspots that we’ve been trying to heal for over a year. That didn’t stop Dr. Smith and Amanda for brainstorming and coming up with new ideas that our previous vet hasn’t tried before. They were so gentle and loving with my cat who isn’t the biggest fan of being examined. I am so happy to have found such a great clinic and great people to take care of her!Olivia W.Olivia W. ★★★★★ I've been going to the CityWay Animal Clinics since I rescued my dog as a puppy and my experience has always been incredible. Most recently, my pup has had some complications and the team has been amazing in walking me through every detail, ensuring I understand all costs & options, and always following through on their commitments. Everyone on the staff has been delightful to work with. Special shout outs to Susan, Dr. Smith, Jamie, and Amanda who've been especially helpful!!Jeanette R.Jeanette R. ★★★★★ Friendly and helpful staff. They answered all my questions about my new pet, and I look forward to returning for annual checkups.Kristin H.Kristin H. ★★★★★ Wanda and Dr Smith were great today with our new rescue’s first visitJulie S.Julie S. ★★★★★ We absolutely love CityWay Fall Creek, and especially Dr. Smith and our tech Wanda! Everyone here is great with our Frenchie gang and Am Staff.Kristan B.Kristan B. ★★★★★ I've been taking all my Whippets here for years. The staff, vets and techs are all wonderful, educated, and don't "dumb it down" while explaining things to me. They all know I am hyper paranoid about germ exposure with puppies and they exceed my needs. I've referred other pet owners to them and will continue to do so! I'd give them ten stars if I could!IndysDogs B.IndysDogs B. ★★★★★ Was having a problem with my mixed breed Dog lucy. A friend of mine told me about this clinic. After making an appointment was able to get seen fairly quickly and schedule a surgery for a tumor to be removed from her ear. Outstanding service outstanding people.tomfrost02tomfrost02 ★★★★★ Dr. Smith and Brittany Hanson have been trusted to take care of both of our dogs. We even struggle with one of our dogs not loving strangers and they do so great with him. Always willing to use distractions and accommodate to take the very best care of our pups. They also spend extra time to answer all our questions!Tabitha H.Tabitha H. ★★★★★ Dr Smith and the team have taken such good care of our pup and have been so thorough with their exams and treatments. They are always kind and very responsive.Tina H.Tina H. ★★★★★ Entire staff are great! Alfie has come to Fall Creek for his veterinary healthcare for years.Highly recommend.Judy S.Judy S. ★★★★★ We have been going to City Way Fall Creek for the last 3 years and seeing Dr. Smith. The whole staff is super accommodating and friendly, even with our slightly reactive border collie. They are also flexible in their schedule and have been able to get us in quickly with emergency vet issues. I would definitely recommend Dr. Smith and City Way Vets to anyone.Emily C.Emily C. ★★★★★ We've chosen City Way Fall Creek for our now 12 year old pittie's complex medical care for well over 5 years - maybe 8?!Frankie is a perfect brindle baby, but she is absolutely not herself when she goes to the doctor - she has always hated going to vet appointments.The entire office at City Way Fall Creek is patient, caring, and does their best to make our visits as smooth as possible for us (moms) and Frankie.We've seen several providers there, and ultimately Frankie chose Dr. Smith as her favorite. And we can see why! (she also loves Jamie, one of the techs) <3Dr. Smith is thorough, gentle, compassionate, and clearly committed to providing excellent care.She spends extra time to manage Frankie's needs compassionately. She does her due diligence to explain medical information to us and is intentional to ensure Frankie gets the best care whether in house at Fall Creek or being referred out to a specialist.Ultimately, we trust Dr. Smith emphatically with Frankie's care, and we're very grateful to the full team at Fall Creek!shawn D.shawn D. ★★★★★ I’ve never seen such dedicated staff who take their time to meet all my pets needs! Compassionate, understanding, accommodating. Hands down, best group of veterinarian professionals around!Megan G.Megan G. ★★★★★ Dr. Smith has been great, our shepherd is a bit of a medical mess and has been through her run of vets but Dr. Smith is very knowledgeable and hasn’t given up or sent us on our way to another vet specialist. Clinic is always a clean and very accommodating even having a reactive dog. Ain’t going anywhere from now on.nathan S.nathan S. ★★★★★ I have been to several vet hospitals as my dog has several health concerns that are complex. I was recommended to see Dr. Smith and I could not be more pleased with 1) my experience with how they treat my dog with respect and care 2) how detailed Dr. Smith is and her attention to detail 3) I have finally found answers that other vet clinics could not provide and my dog is on her way to healing! Dr. Smith’s knowledge is unmatched. My dog will not be seeing any other doctor 🙂Director of O.Director of O. ★★★★★ The staff at the clinic exudes care and affection for the animals. They go above and beyond by explaining bills thoroughly before payment, offering valuable tips for a new cat owner like me, and being exceptionally responsive for advice or prescription refills. Their genuine love for my kitten makes it a comforting and trustworthy place for pet care.Paula E.Paula E. ★★★★★ Got me in right away. Kind, compassionate, and helpful.Carla M.Carla M. ★★★★★ Last night my dog started whimpering for seemingly no reason and it continued on and off throughout the night. I called City Way Clinic (Fall Creek location) this morning to request a last minute, same-day appointment and I spoke with Leslie. I was informed that there was only one veterinarian onsite and no open time slots. She then took the time to check with their other clinic locations for appointment availability. Ultimately, all locations were full, but she offered to allow me to drop off my pup to be seen between already scheduled appointments, to which I agreed. My dog was seen today and the communication with the clinic throughout the visit was great. I really appreciate that City Way (thank you Leslie) went above and beyond and took the time to fit my dog into their schedule, which ultimately saved me a trip to an emergency vet.Last-minute visits aside, my dog and two cats receive their routine care through this clinic, and I am very happy with the care with which they have been provided. Thank you again.Aaron V.Aaron V. ★★★★★ Dr Smith and Brittany are awesome. They work very well with our dogs especially our nervous shepherd.Parker H.Parker H. ★★★★★ City Way Fall Creek has always been super patient with my rescue doggo for his appointments. Jake is tough - he is afraid of everything but the staff is very kind and lovely with him. The staff is very competent and engaging.Teresa M.Teresa M. ★★★★★ They care about my pets healthJanice D.Janice D. ★★★★★ They are very very pleasant and informative on everything about pets. It's always a relief to see them.Brandon P.Brandon P. ★★★★★ We love our City Way animal clinic office and so does our Golden Retriever! We were regulars due to our puppy being sick when we first got him and they did a great job at caring for him and always checking in after visits to see how he was feeling. Our dog loves to go to the vet and starts running down the street when we get close. We highly recommend this office especially if you live in the neighborhood it’s easy to walk to and get in quickly if your pet is having issues!Mara H.Mara H. ★★★★★ Laser treatments seem to be helping the pup I sit for.Tara G.Tara G. ★★★★★ Got us in on short notice and handled an emergency situation with our cat. Very easy and good experienceSam B.Sam B. ★★★★★ The staff was remarkable, professional and courteous The vet showed compassion toward my pets needs and the cost was reasonable. This was my first visit and it was very positive experience.David B.David B. ★★★★★ When I had to have my one-year-old kitten euthanized, the vet sent me a personalized condolence card that I greatly appreciated. It was most unexpected and helped me during a difficult time.aDolores W.Dolores W. ★★★★★ Friendly, clean, professional. Been taking my dog here for a couple of years. Julie at the front desk is fantastic. She always makes sure my old lab has a room with a mat so he doesn’t slip, and loves on him every time we walk in. Dr. Smith takes the time to give a personal phone call with lab results and will always take the extra time to answer all of my (many) questionsKimberly P.Kimberly P. ★★★★★ They treated my dogs like family.Ruth R.Ruth R. ★★★★☆ They good service but there one main person she the doctor she try to be sneaky i had my dog check when she gave birth she lose weight she was saying that she had a dead puppy inside I knew it wasn't true long story short my dog got fixed by other vet and she was healthy no problem at no so be careful people that my baby my worldBeautybyGorditaBeautybyGordita ★★★★☆ Was going, but found another place...suga S.suga S.js_loader

City Way Animal Clinics is a group of small veterinary practices in Indianapolis dedicated to exemplary veterinary medicine and patient care, healthy lifestyles, client education, and employee well being, while maintaining honesty, integrity, fair pricing, and community involvement. We currently have four animal clinics in Fall Creek Place, Mass Ave, Fountain Square, and Irvington, plus Furr: Pet Spa and Wellness Clinic.

We are here to service the cities of Indianapolis, IN, Carmel, IN, Camby, IN, Greenwood, IN, Fishers, IN, Greenfield, IN, Fishers, IN, Fortville, IN, Westfield, IN, Kokomo, IN and more!

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Our Veterinary Services

Allergies + Skin Issues

At-home Hospice Care

Biyearly Exams

Blood Pressure Monitoring

Blood Screening

Cesarean Section

Dental Cleaning

Diagnostic Imaging (Radiography & Ultrasonography)

Echocardiogram

Fecal Testing

Microchipping

Nutraceuticals

Progesterone Testing

Urinalysis