2442 N Central Ave, Suite A,
Indianapolis, IN 46205
7:30am - 6:00pm
7:30am - 6:00pm
7:30am - 6:00pm
7:30am - 6:00pm
7:30am - 6:00pm
8:00am - 1:00pm
Hear what our clients are saying about us
★★★★★ Dr. Neyenhouse and her staff as always were wonderful. They take great care of our pet.Gregory J. ★★★★★ City Way Animal Clinics at Fall Creek continues to take excellent care of my dog. They are incredibly responsive and helpful when needs come up and are thoughtful about providing the best care that he needs. In the most recent visit, Dr. Smith and Becca were prompt, thorough, and did not make me feel rushed in talking thoughtfully about a unique issue that had come up with my dog recently.Kayla E. ★★★★★ I brought my cat in to see Dr. Smith and Amanda and I could not be happier with them! My girl is dealing with some nasty hotspots that we’ve been trying to heal for over a year. That didn’t stop Dr. Smith and Amanda for brainstorming and coming up with new ideas that our previous vet hasn’t tried before. They were so gentle and loving with my cat who isn’t the biggest fan of being examined. I am so happy to have found such a great clinic and great people to take care of her!Olivia W. ★★★★★ I've been going to the CityWay Animal Clinics since I rescued my dog as a puppy and my experience has always been incredible. Most recently, my pup has had some complications and the team has been amazing in walking me through every detail, ensuring I understand all costs & options, and always following through on their commitments. Everyone on the staff has been delightful to work with. Special shout outs to Susan, Dr. Smith, Jamie, and Amanda who've been especially helpful!!Jeanette R. ★★★★★ Friendly and helpful staff. They answered all my questions about my new pet, and I look forward to returning for annual checkups.Kristin H. ★★★★★ Wanda and Dr Smith were great today with our new rescue’s first visitJulie S. ★★★★★ We absolutely love CityWay Fall Creek, and especially Dr. Smith and our tech Wanda! Everyone here is great with our Frenchie gang and Am Staff.Kristan B. ★★★★★ I've been taking all my Whippets here for years. The staff, vets and techs are all wonderful, educated, and don't "dumb it down" while explaining things to me. They all know I am hyper paranoid about germ exposure with puppies and they exceed my needs. I've referred other pet owners to them and will continue to do so! I'd give them ten stars if I could!IndysDogs B. ★★★★★ Was having a problem with my mixed breed Dog lucy. A friend of mine told me about this clinic. After making an appointment was able to get seen fairly quickly and schedule a surgery for a tumor to be removed from her ear. Outstanding service outstanding people.tomfrost02 ★★★★★ Dr. Smith and Brittany Hanson have been trusted to take care of both of our dogs. We even struggle with one of our dogs not loving strangers and they do so great with him. Always willing to use distractions and accommodate to take the very best care of our pups. They also spend extra time to answer all our questions!Tabitha H. ★★★★★ Dr Smith and the team have taken such good care of our pup and have been so thorough with their exams and treatments. They are always kind and very responsive.Tina H. ★★★★★ Entire staff are great! Alfie has come to Fall Creek for his veterinary healthcare for years.Highly recommend.Judy S. ★★★★★ We have been going to City Way Fall Creek for the last 3 years and seeing Dr. Smith. The whole staff is super accommodating and friendly, even with our slightly reactive border collie. They are also flexible in their schedule and have been able to get us in quickly with emergency vet issues. I would definitely recommend Dr. Smith and City Way Vets to anyone.Emily C. ★★★★★ We've chosen City Way Fall Creek for our now 12 year old pittie's complex medical care for well over 5 years - maybe 8?!Frankie is a perfect brindle baby, but she is absolutely not herself when she goes to the doctor - she has always hated going to vet appointments.The entire office at City Way Fall Creek is patient, caring, and does their best to make our visits as smooth as possible for us (moms) and Frankie.We've seen several providers there, and ultimately Frankie chose Dr. Smith as her favorite. And we can see why! (she also loves Jamie, one of the techs) <3Dr. Smith is thorough, gentle, compassionate, and clearly committed to providing excellent care.She spends extra time to manage Frankie's needs compassionately. She does her due diligence to explain medical information to us and is intentional to ensure Frankie gets the best care whether in house at Fall Creek or being referred out to a specialist.Ultimately, we trust Dr. Smith emphatically with Frankie's care, and we're very grateful to the full team at Fall Creek!shawn D. ★★★★★ I’ve never seen such dedicated staff who take their time to meet all my pets needs! Compassionate, understanding, accommodating. Hands down, best group of veterinarian professionals around!Megan G. ★★★★★ Dr. Smith has been great, our shepherd is a bit of a medical mess and has been through her run of vets but Dr. Smith is very knowledgeable and hasn’t given up or sent us on our way to another vet specialist. Clinic is always a clean and very accommodating even having a reactive dog. Ain’t going anywhere from now on.nathan S. ★★★★★ I have been to several vet hospitals as my dog has several health concerns that are complex. I was recommended to see Dr. Smith and I could not be more pleased with 1) my experience with how they treat my dog with respect and care 2) how detailed Dr. Smith is and her attention to detail 3) I have finally found answers that other vet clinics could not provide and my dog is on her way to healing! Dr. Smith’s knowledge is unmatched. My dog will not be seeing any other doctor 🙂Director of O. ★★★★★ We love City Way Fall Creek. The clinic is clean, the staff are kind and professional and our cat Stanley loves Dr. Smith and all the technicians.Tamela E. ★★★★★ Dr Smith and the whole staff are very knowledgeable and caring. They stayed late to help our pup when he was sick and were so patient and kind with him. Highly recommend!Hannah W. ★★★★★ The staff at the clinic exudes care and affection for the animals. They go above and beyond by explaining bills thoroughly before payment, offering valuable tips for a new cat owner like me, and being exceptionally responsive for advice or prescription refills. Their genuine love for my kitten makes it a comforting and trustworthy place for pet care.Paula E. ★★★★★ Got me in right away. Kind, compassionate, and helpful.Carla M. ★★★★★ Last night my dog started whimpering for seemingly no reason and it continued on and off throughout the night. I called City Way Clinic (Fall Creek location) this morning to request a last minute, same-day appointment and I spoke with Leslie. I was informed that there was only one veterinarian onsite and no open time slots. She then took the time to check with their other clinic locations for appointment availability. Ultimately, all locations were full, but she offered to allow me to drop off my pup to be seen between already scheduled appointments, to which I agreed. My dog was seen today and the communication with the clinic throughout the visit was great. I really appreciate that City Way (thank you Leslie) went above and beyond and took the time to fit my dog into their schedule, which ultimately saved me a trip to an emergency vet.Last-minute visits aside, my dog and two cats receive their routine care through this clinic, and I am very happy with the care with which they have been provided. Thank you again.Aaron V. ★★★★★ Dr Smith and Brittany are awesome. They work very well with our dogs especially our nervous shepherd.Parker H. ★★★★★ City Way Fall Creek has always been super patient with my rescue doggo for his appointments. Jake is tough - he is afraid of everything but the staff is very kind and lovely with him. The staff is very competent and engaging.Teresa M. ★★★★★ They care about my pets healthJanice D. ★★★★★ They are very very pleasant and informative on everything about pets. It's always a relief to see them.Brandon P. ★★★★★ We love our City Way animal clinic office and so does our Golden Retriever! We were regulars due to our puppy being sick when we first got him and they did a great job at caring for him and always checking in after visits to see how he was feeling. Our dog loves to go to the vet and starts running down the street when we get close. We highly recommend this office especially if you live in the neighborhood it’s easy to walk to and get in quickly if your pet is having issues!Mara H. ★★★★★ Laser treatments seem to be helping the pup I sit for.Tara G. ★★★★★ Got us in on short notice and handled an emergency situation with our cat. Very easy and good experienceSam B. ★★★★★ The staff was remarkable, professional and courteous The vet showed compassion toward my pets needs and the cost was reasonable. This was my first visit and it was very positive experience.David B. ★★★★★ When I had to have my one-year-old kitten euthanized, the vet sent me a personalized condolence card that I greatly appreciated. It was most unexpected and helped me during a difficult time.aDolores W. ★★★★★ Friendly, clean, professional. Been taking my dog here for a couple of years. Julie at the front desk is fantastic. She always makes sure my old lab has a room with a mat so he doesn’t slip, and loves on him every time we walk in. Dr. Smith takes the time to give a personal phone call with lab results and will always take the extra time to answer all of my (many) questionsKimberly P. ★★★★★ They treated my dogs like family.Ruth R. ★★★★★ The staff here has been great for both our dogs, been going here for almost a year without any issues!TJ F. ★★★★★ I love coming to this location. It's conveniently located, staff are extremely friendly, and they're great with my dog Piper. Pricing might be higher than other places, but the level of service, professionalism, and friendliness is well worth it.Derek P. ★★★★★ Good overall experience, clean, nice staff and drMark S. ★★★★★ They are closer to my house. Once I got into the vet the place is so clean, very courteous, and extremely thorough. I received great assistance for my aggressive cat. And found out what's wrong with my other cat - teeth issues. I don't like the centralized call customer service center. However if you are at the vet you can press 1 and it will get you to your vet's office. Let me say again, this vet was very very clean!!!Anita T. ★★★★★ They did great with our Goldendoodle. She is super timid and they gave her plenty of time to warm up to them & she left there happier than we have ever left a vets office. High recommend!Danielle B. ★★★★★ These people are hands-down the absolute BEST veterinary clinic I have ever been to.God and C. ★★★★★ Awesome vet office!! We have a 10 year old that gets SO anxious going to the vet, and have had trouble in the past with impatient vet offices. The staff and doctor were all super friendly, patient and attentive- even with their door drop-off/pickup in this pandemic. Highly recommended!Hayley S. ★★★★★ Dr. Phillips and his staff are just the best! Started with him at his practice in Carmel with my first dog and now happily drive downtown from Fishers for my current dog. Highly recommend for anyone with a "bully breed" as Dr. P and his staff are highly knowledgeable in their care!Ryan Q. P. ★★★★★ Friendly caring staffKelsey B. ★★★★★ My cat Snowball came in for a dental cleaning. He gets very anxious when he goes anywhere in his carrier. His caregivers gave him lots of attention (which he loves) and he left calm and happy. It was a great experience.Maureen M. ★★★★☆ They good service but there one main person she the doctor she try to be sneaky i had my dog check when she gave birth she lose weight she was saying that she had a dead puppy inside I knew it wasn't true long story short my dog got fixed by other vet and she was healthy no problem at no so be careful people that my baby my worldBeautybyGordita ★★★★☆ Was going, but found another place...suga S.
City Way Animal Clinics is a group of small veterinary practices in Indianapolis dedicated to exemplary veterinary medicine and patient care, healthy lifestyles, client education, and employee well being, while maintaining honesty, integrity, fair pricing, and community involvement. We currently have four animal clinics in Fall Creek Place, Mass Ave, Fountain Square, and Irvington, plus Furr: Pet Spa and Wellness Clinic.
We are here to service the cities of Indianapolis, IN, Carmel, IN, Camby, IN, Greenwood, IN, Fishers, IN, Greenfield, IN, Fishers, IN, Fortville, IN, Westfield, IN, Kokomo, IN and more!
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