Customized Pet Care and
Veterinary Services

We offer a wide range of health, wellness, and veterinary services.

WELCOME TO
City Way Fall Creek Place
Vet in Indianapolis, IN

City Way Animal Clinics is a group of small veterinary practices in Indianapolis dedicated to exemplary veterinary medicine and patient care, healthy lifestyles, client education, and employee well being, while maintaining honesty, integrity, fair pricing, and community involvement. We currently have four animal clinics in Fall Creek Place, Mass Ave, Fountain Square, and Irvington, plus Furr: Pet Spa and Wellness Clinic.

We are here to service the cities of Indianapolis, IN, Carmel, IN, Camby, IN, Greenwood, IN, Fishers, IN, Greenfield, IN, Fishers, IN, Fortville, IN, Westfield, IN, Kokomo, IN and more!

Hear what our clients are saying about us

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★★★★★ We've been going here for over a year and absolutely love it! I feel like the staff is always looking out for our Willow and answers any questions that we have. The receptionists are so friendly and you can tell that they really love animals. I also appreciate the mobile app they offer so that I can book appointments online. Dr. Smith and Lucinda give Willow the attention she needs to make her feel comfortable during her exams. I would definitely recommend!Nora W.Nora W. ★★★★★ City Way Animal Clinic Fall Creek is the best! They do such a good job with my dog who is very anxious about the vet. Amanda is great with him!Lily G.Lily G. ★★★★★ Absolutely the 100% best. We took our Lyra there and Dr. Smith and Wanda are AMAZING! We won’t be taking her anywhere else from now on! This place is the BEST!Chase S.Chase S. ★★★★★ Great first dental cleaning visit for Ares! He was in and out, no issues, and the folks at the clinic did a great job managing him, keeping us up-to-date, and talking us through any issues they found. Thank you Dr. Smith, Jamie, and Amanda for the support and help with Ares during his first dental cleaning visit!Jason D.Jason D. ★★★★★ We cannot say enough great things about Dr. Smith, Susan Earnest (Auntie Susan) and Leslie at the front desk. We also recently had a really great experience with new tech Wanda! We drive from Brown County, IN just for this team! They have gone above and beyond for our many pups and cats. Dr. Smith is extremely thorough and has spent hours with us coming up with plans of treatment for our four (and three) legged family members.When we knew we were going to lose one of our senior dogs, I reached out to Susan on her personal phone and Dr. Smith came in early to let our old man go. They have both not only been exemplary in their treatment of our pets but compassionate and supportive when it’s time to let them go. We’ll keep driving over an hour for this wonderful group as long as they’ll have us. We could not ask for a better team!Katie Beth M.Katie Beth M. ★★★★★ Followed Dr Smith from Mass Ave to Fall Creek. The #1 best vet!!! The office and her staff have worked diligently with my dogs to ensure their comfort and mental anguish during procedures.I remember Dr Smith meeting me out back of Mass Ave to give my pups shots and draw blood during covid when no one was allowed back in.She and the company have cared for my 3 dogs, 2 thru their life/death, and 1 thru her leg surgeries and continuing care. The office has shared all info with me without excess treatments - always honesty. I take my pups in every month for weight checks, but honestly just to see their faces.Dr Smith has great familiarity with local resources for specialized care… one of my pups went to Purdue for illness and another to VCA fishers for cancer. While dealing with outside agencies the staff at City Way are always happy to see my pups walk in (I’m sure humans require a 2nd opinion but I haven’t felt the need)…..I enjoy going to the vet. My pups enjoy going to the vet. All the the techs are eager with the low calorie treats to establish rapport - I’m at ease when my dog’s at ease. And when your pupper has issues they are eager to help you address those issues to complete those tasks (my eldest 1 got blood draws x2 a year).With convenient locations in the metro Indy area I’ve gone to other CW clinics when urgent but all records are within the same system. And though Mass Av is slightly closer the networking that Dr Julie Smith has with other local specialty vets I followed her.Nothing negative to say about the other branches, and have used Irvington and Mass Ave for weight checks and other acute X-ray needs, but can’t praise enough the personal/pet relationship Dr Smith and the staff has built at Fall Creek Place location.Joshua R.Joshua R. ★★★★★ Dr. Smith is amazing. She takes the time to listen to any needs my dog may have. We never feel rushed. Her expertise is always greatly appreciated. We have a greyhound and not many vets know the breed. Lucinda is also great. She treats our dog with all the love and makes sure we understand all the important details of our vist.andrea M.andrea M. ★★★★★ I’ve been bringing my English Bulldog to Dr. Smith for 3 years. Vet trust is very hard for me as I have been taken advantage of at other vets. Dr. Smith is very knowledgeable, answers all my questions and is very transparent. She always gives different options and is very skilled at educating. I would never take my dog anywhere else. She always gets the best care here! Wanda was our tech today and she was great as well!Amanda P.Amanda P. ★★★★★ Dr. Smith has been taking care of my pets for years now. She sees both cats and both doggos. We always appreciate the staff in the office too! Maria helped us out today and was super sweet. Everyone is always so patient and thorough. And when I forget things they call or text to remind me! We love it here!Ethany M.Ethany M. ★★★★★ I always have a nice experience here and feel like the staff are helpful and take the best interest in my dog and his needs. Dr. Neyenhaus, Brittany & Lucinda are great!Molly C.Molly C. ★★★★★ The staff are friendly and knowledgeable. Our frenchie (a rescue) is normally apprehensive about visiting the vet. Dr. Smith and team have been so patient in trying different protocols and meds to ease his stress. Today (Dr. Smith with Lucinda’s assistance), I believe we finally found the best combination and he had a wonderful vet experience. The team have also been wonderful in guiding us through the ins and outs with our new terrier puppy. We really appreciate City Way - Fall Creek and recommend them to others.Todd S.Todd S. ★★★★★ Dr. Neyenhouse and her staff as always were wonderful. They take great care of our pet.Gregory J.Gregory J. ★★★★★ City Way Animal Clinics at Fall Creek continues to take excellent care of my dog. They are incredibly responsive and helpful when needs come up and are thoughtful about providing the best care that he needs. In the most recent visit, Dr. Smith and Becca were prompt, thorough, and did not make me feel rushed in talking thoughtfully about a unique issue that had come up with my dog recently.Kayla E.Kayla E. ★★★★★ I brought my cat in to see Dr. Smith and Amanda and I could not be happier with them! My girl is dealing with some nasty hotspots that we’ve been trying to heal for over a year. That didn’t stop Dr. Smith and Amanda for brainstorming and coming up with new ideas that our previous vet hasn’t tried before. They were so gentle and loving with my cat who isn’t the biggest fan of being examined. I am so happy to have found such a great clinic and great people to take care of her!Olivia W.Olivia W. ★★★★★ I've been going to the CityWay Animal Clinics since I rescued my dog as a puppy and my experience has always been incredible. Most recently, my pup has had some complications and the team has been amazing in walking me through every detail, ensuring I understand all costs & options, and always following through on their commitments. Everyone on the staff has been delightful to work with. Special shout outs to Susan, Dr. Smith, Jamie, and Amanda who've been especially helpful!!Jeanette R.Jeanette R. ★★★★★ Friendly and helpful staff. They answered all my questions about my new pet, and I look forward to returning for annual checkups.Kristin H.Kristin H. ★★★★★ Wanda and Dr Smith were great today with our new rescue’s first visitJulie S.Julie S. ★★★★★ We absolutely love CityWay Fall Creek, and especially Dr. Smith and our tech Wanda! Everyone here is great with our Frenchie gang and Am Staff.Kristan B.Kristan B. ★★★★★ I've been taking all my Whippets here for years. The staff, vets and techs are all wonderful, educated, and don't "dumb it down" while explaining things to me. They all know I am hyper paranoid about germ exposure with puppies and they exceed my needs. I've referred other pet owners to them and will continue to do so! I'd give them ten stars if I could!IndysDogs B.IndysDogs B. ★★★★★ Was having a problem with my mixed breed Dog lucy. A friend of mine told me about this clinic. After making an appointment was able to get seen fairly quickly and schedule a surgery for a tumor to be removed from her ear. Outstanding service outstanding people.tomfrost02tomfrost02 ★★★★★ Dr. Smith and Brittany Hanson have been trusted to take care of both of our dogs. We even struggle with one of our dogs not loving strangers and they do so great with him. Always willing to use distractions and accommodate to take the very best care of our pups. They also spend extra time to answer all our questions!Tabitha H.Tabitha H. ★★★★★ Dr Smith and the team have taken such good care of our pup and have been so thorough with their exams and treatments. They are always kind and very responsive.Tina H.Tina H. ★★★★★ Entire staff are great! Alfie has come to Fall Creek for his veterinary healthcare for years.Highly recommend.Judy S.Judy S. ★★★★★ We have been going to City Way Fall Creek for the last 3 years and seeing Dr. Smith. The whole staff is super accommodating and friendly, even with our slightly reactive border collie. They are also flexible in their schedule and have been able to get us in quickly with emergency vet issues. I would definitely recommend Dr. Smith and City Way Vets to anyone.Emily C.Emily C. ★★★★★ We've chosen City Way Fall Creek for our now 12 year old pittie's complex medical care for well over 5 years - maybe 8?!Frankie is a perfect brindle baby, but she is absolutely not herself when she goes to the doctor - she has always hated going to vet appointments.The entire office at City Way Fall Creek is patient, caring, and does their best to make our visits as smooth as possible for us (moms) and Frankie.We've seen several providers there, and ultimately Frankie chose Dr. Smith as her favorite. And we can see why! (she also loves Jamie, one of the techs) <3Dr. Smith is thorough, gentle, compassionate, and clearly committed to providing excellent care.She spends extra time to manage Frankie's needs compassionately. She does her due diligence to explain medical information to us and is intentional to ensure Frankie gets the best care whether in house at Fall Creek or being referred out to a specialist.Ultimately, we trust Dr. Smith emphatically with Frankie's care, and we're very grateful to the full team at Fall Creek!shawn D.shawn D. ★★★★★ I’ve never seen such dedicated staff who take their time to meet all my pets needs! Compassionate, understanding, accommodating. Hands down, best group of veterinarian professionals around!Megan G.Megan G. ★★★★★ Dr. Smith has been great, our shepherd is a bit of a medical mess and has been through her run of vets but Dr. Smith is very knowledgeable and hasn’t given up or sent us on our way to another vet specialist. Clinic is always a clean and very accommodating even having a reactive dog. Ain’t going anywhere from now on.nathan S.nathan S. ★★★★★ I have been to several vet hospitals as my dog has several health concerns that are complex. I was recommended to see Dr. Smith and I could not be more pleased with 1) my experience with how they treat my dog with respect and care 2) how detailed Dr. Smith is and her attention to detail 3) I have finally found answers that other vet clinics could not provide and my dog is on her way to healing! Dr. Smith’s knowledge is unmatched. My dog will not be seeing any other doctor 🙂Director of O.Director of O. ★★★★★ We love City Way Fall Creek. The clinic is clean, the staff are kind and professional and our cat Stanley loves Dr. Smith and all the technicians.Tamela E.Tamela E. ★★★★★ Dr Smith and the whole staff are very knowledgeable and caring. They stayed late to help our pup when he was sick and were so patient and kind with him. Highly recommend!Hannah W.Hannah W. ★★★★★ The staff at the clinic exudes care and affection for the animals. They go above and beyond by explaining bills thoroughly before payment, offering valuable tips for a new cat owner like me, and being exceptionally responsive for advice or prescription refills. Their genuine love for my kitten makes it a comforting and trustworthy place for pet care.Paula E.Paula E. ★★★★★ Got me in right away. Kind, compassionate, and helpful.Carla M.Carla M. ★★★★★ Last night my dog started whimpering for seemingly no reason and it continued on and off throughout the night. I called City Way Clinic (Fall Creek location) this morning to request a last minute, same-day appointment and I spoke with Leslie. I was informed that there was only one veterinarian onsite and no open time slots. She then took the time to check with their other clinic locations for appointment availability. Ultimately, all locations were full, but she offered to allow me to drop off my pup to be seen between already scheduled appointments, to which I agreed. My dog was seen today and the communication with the clinic throughout the visit was great. I really appreciate that City Way (thank you Leslie) went above and beyond and took the time to fit my dog into their schedule, which ultimately saved me a trip to an emergency vet.Last-minute visits aside, my dog and two cats receive their routine care through this clinic, and I am very happy with the care with which they have been provided. Thank you again.Aaron V.Aaron V. ★★★★★ Dr Smith and Brittany are awesome. They work very well with our dogs especially our nervous shepherd.Parker H.Parker H. ★★★★★ City Way Fall Creek has always been super patient with my rescue doggo for his appointments. Jake is tough - he is afraid of everything but the staff is very kind and lovely with him. The staff is very competent and engaging.Teresa M.Teresa M. ★★★★★ They care about my pets healthJanice D.Janice D. ★★★★★ They are very very pleasant and informative on everything about pets. It's always a relief to see them.Brandon P.Brandon P. ★★★★★ We love our City Way animal clinic office and so does our Golden Retriever! We were regulars due to our puppy being sick when we first got him and they did a great job at caring for him and always checking in after visits to see how he was feeling. Our dog loves to go to the vet and starts running down the street when we get close. We highly recommend this office especially if you live in the neighborhood it’s easy to walk to and get in quickly if your pet is having issues!Mara H.Mara H. ★★★★★ Laser treatments seem to be helping the pup I sit for.Tara G.Tara G. ★★★★★ Got us in on short notice and handled an emergency situation with our cat. Very easy and good experienceSam B.Sam B. ★★★★★ The staff was remarkable, professional and courteous The vet showed compassion toward my pets needs and the cost was reasonable. This was my first visit and it was very positive experience.David B.David B. ★★★★★ When I had to have my one-year-old kitten euthanized, the vet sent me a personalized condolence card that I greatly appreciated. It was most unexpected and helped me during a difficult time.aDolores W.Dolores W. ★★★★★ Friendly, clean, professional. Been taking my dog here for a couple of years. Julie at the front desk is fantastic. She always makes sure my old lab has a room with a mat so he doesn’t slip, and loves on him every time we walk in. Dr. Smith takes the time to give a personal phone call with lab results and will always take the extra time to answer all of my (many) questionsKimberly P.Kimberly P. ★★★★★ They treated my dogs like family.Ruth R.Ruth R. ★★★★★ The staff here has been great for both our dogs, been going here for almost a year without any issues!TJ F.TJ F. ★★★★★ I love coming to this location. It's conveniently located, staff are extremely friendly, and they're great with my dog Piper. Pricing might be higher than other places, but the level of service, professionalism, and friendliness is well worth it.Derek P.Derek P. ★★★★★ Good overall experience, clean, nice staff and drMark S.Mark S. ★★★★★ They are closer to my house. Once I got into the vet the place is so clean, very courteous, and extremely thorough. I received great assistance for my aggressive cat. And found out what's wrong with my other cat - teeth issues. I don't like the centralized call customer service center. However if you are at the vet you can press 1 and it will get you to your vet's office. Let me say again, this vet was very very clean!!!Anita T.Anita T. ★★★★★ They did great with our Goldendoodle. She is super timid and they gave her plenty of time to warm up to them & she left there happier than we have ever left a vets office. High recommend!Danielle B.Danielle B. ★★★★★ These people are hands-down the absolute BEST veterinary clinic I have ever been to.God and C.God and C. ★★★★☆ They good service but there one main person she the doctor she try to be sneaky i had my dog check when she gave birth she lose weight she was saying that she had a dead puppy inside I knew it wasn't true long story short my dog got fixed by other vet and she was healthy no problem at no so be careful people that my baby my worldBeautybyGorditaBeautybyGordita ★★★★☆ Was going, but found another place...suga S.suga S.js_loader

Come See Us

Our Business Hours

Monday

7:30am - 6:00pm

Tuesday

7:30am - 6:00pm

Wednesday

7:30am - 6:00pm

Thursday

7:30am - 6:00pm

Friday

7:30am - 6:00pm

Saturday

8:00am - 1:00pm

Sunday

Closed

What's Next

1

Call us or schedule an
appointment online.

2

Meet with a doctor for an
initial exam.

3

Put a plan together for
your pet.


Everyone here was extremely nice and the office was very clean. Really cool vibe and they fully examined my dog and spent a good amount of time looking at him. They even called to check on him next day. Definitely recommend.

Luis O.

We have been regular clients here since they opened. They know our animals and are very accommodating and respectful of their needs and feelings. They also help us with the tough decisions. We trust that they have the best interest of our companions in mind and they have never disappointed.

Susan M.

This is the place I take my cat. They are so friendly and it is obvious that they really care for animals. I also appreciate they they don’t attempt to persuade me into anything that I don’t really need. We talk about my cat’s life and they make recommendations about what he actually needs. They are also upfront about all costs. I love this place and will keep coming back.

Kayla S.

Very nice and clean facility! Cat groomers are hard to find in Indy and my long haired cat needs shaved at least twice a year. So glad I found a awesome groomer downtown.

Nate B.

The staff of Mass Ave Animal Clinic always go out of their way to help us. We have two very active dogs, which makes for plenty of vet trips. Whether a checkup, a cancerous tumor removal, or a banged up toenail, they make us feel at home and taken care of. Thank you; we love you guys. Woof!

Shannon O.

Excellent. If there’s one word to describe this place, it’s excellent! My dog, Stella, thinks so too. we’ve walked in for some nail trims and get in and out within 10 minutes TOPS! there’s always dogs being groomed to perfection when we’re there, so book your appointments people! They do offer some walk-in services such as nail trims and files which is super convenient! And cheap too! Nail trims only cost $15 + a tip for the groomer. The entire place is very very clean and well-kept. The staff is so welcoming to everyone and their pets. See you guys again soon, Furr!

Lily D.