Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"We've chosen City Way Fall Creek for our now 12 year old pittie's complex medical care for well over 5 years - maybe 8?!Frankie is a perfect brindle baby, but she is absolutely not herself when she goes to the doctor - she has always hated going to vet appointments.The entire office at City Way Fall Creek is patient, caring, and does their best to make our visits as smooth as possible for us (moms) and Frankie.We've seen several providers there, and ultimately Frankie chose Dr. Smith as her favorite. And we can see why! (she also loves Jamie, one of the techs) <3Dr. Smith is thorough, gentle, compassionate, and clearly committed to providing excellent care.She spends extra time to manage Frankie's needs compassionately. She does her due diligence to explain medical information to us and is intentional to ensure Frankie gets the best care whether in house at Fall Creek or being referred out to a specialist.Ultimately, we trust Dr. Smith emphatically with Frankie's care, and we're very grateful to the full team at Fall Creek!"

shawn D.

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